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Wednesday, October 26, 2011

Machine Error 77 Brother MFC-8500

Power off the printer for 15 minutes and power back on again. If that fixes the problem then OK. If not then go into maintenance mode -
Press and hold the menu/set key while turning on the machine. Wait until it comes completely up before releasing. It should say Maintenance in the display.

If not press function,*,2,8,6,4 within two seconds. It should say maintenance in the display. Or on some machines Menu,*,2,8,6,4 within 2 seconds.
Once you get it into maintenance hit 91 to do a parameter reset and than 99 to get out of maintenance.
If this corrects the problem then OK but you may have a failing thermister in the fuser. If the problem happens again then change the thermister.

If the reset does not work then either the thermister or the fuser lamp has failed. In rare cases there is a poor connection with the cables to the fuser.

You will have to reset the parameter again after replacing the fuser if you need to replace the fuser or repair it.